Support

Help & Support

Can I "Skip" or Fast Forward" to a certain section in the Workshop?

Interactive video is a unique format and traditional functions such “Fast forward” and “Rewind” would allow Students to skip right past a choice point! But don’t worry! All videos have been equipped with a “Skip to a Section” menu at the beginning of every Session that allows you to jump to any of the sections in the Experience and also go back to a previous section by starting the Session from the top and then choosing a Section to jump to (see video below). We are also in the process of adding “skip forward/back” buttons throughout the video so that you can move through it with ease. This feature is in the works and will be released soon!

Can I review the Workshop before sharing it with my students?

Yes! Within each workshop there is a tab marked “Materials”. Click on this tab and you can scroll down to find two videos of the FULL Combo: “The Break-Down” and “With Music”. This is the best way to fully preview a combo. (See screenshots below)

Can I add the Workshops to my Learning Platform? (Google Classroom, Moodle, Brightspace, etc.)

Yes! There are a few ways to do it but the simplest way to integrate the Workshops into your Google Classroom is by using the Direct Session Links and Instructions that can be found here.

What are the tech requirements to run my Experience?

Set-up requirements are the same for watching any online video and include:

A Screen (projector screen, smartboard, monitor or TV)
A Device (computer, laptop, iPad)
A WiFi Connection
Latest version of Chrome Web Browser onto your Device (download here)
Speakers (these could part of your device or separate)
Necessary cables (HDMI, AUX, etc.)

I can't find the Video Player controls (Pause, full-screen, etc)!

The player controls on an Interactive video can be shy 🙂 Two things to keep in mind when looking for the Player Controls:

The controls are NOT visible before you press “Play” and during Choice Points. This means that you need to first press “Play” and then located the controls.
They are located lower in the viewer and appear more slowly then you might expect. Bring your cursor down to the very bottom of the viewer window and wait. They should present themselves!

How do I add additional Educators to my School Account?

When booking your SK InterACTIVE Experience, you will receive one Educator Account and one Student Account. These Accounts can be used by multiple Users. However, if you would like to add additional Educator/School Staff Accounts (Group Leaders) it is very easy to do so in your “Manage School Group” area.

How do I add Students to my School Account?

When booking your Workshops, you will receive both an Educator Account and a Student Account. Students may access the Workshops through this account. If you wish for each student to have their own account, this is made easy by using your “Group Code”.

Every school registered with SK InterACTIVE will receive a “Group Code” in their initial Account Set-Up Email. By providing this code to your students, they are able to Create an Account, Enter the Group Code, and automatically be connected with your School Group.

Please make sure that you share your Group Code with your students! We have provided an email template here for your use that describes the process for Students and their Families. (Ensure that you replace the placeholder text with your School’s info!)

I received a box with items in it, what are they for?

Your SK InterACTIVE Experience may be accompanied by a box filled with hands-on materials. It is our way of reaching through the screen and adding an “in-person” element to an on-screen experience. These are not essential components to your SK InterACTIVE Experience but are intended to support student engagement. Groove Boxes are sent out within 2-Days of registering for your Workshops. Items in the Groove Box vary from program to program. Some of the items you may find in your box are the following:

T-Shirt
This is an adult size t-shirt and is provided as an item for you, and your colleagues, to fight over The shirt could be awarded to the Principal, the person who was key in making the SK InterACTIVE Experience a reality, the President of the PAC, or used as the main prize in a Staff Dance Competition!

Groove Coins
Groove Coins are wooden tokens with the names of Hip-Hop moves printed on them. Initially you may use them to reward a student’s efforts in class, but once they have been distributed, the possibilities are truly endless. You can mix and match the coins to create new Dance Sentences/Combos or stick with the classics of Connect 4, Memory, and Tic Tac Toe. Explore more ideas and share your own: https://skinteractive.school/groove-coins/. Each of the Groove Coins list a different move. For instructions on how to do each move please visit our Groove Coin Studio https://skinteractive.school/groove-coins/groove-coin-studio/.

Stickers
The stickers are purely for fun and for supporting your student’s engagement in the Workshops. Please use as you wish!

Maze Pens
Some boxes will contain the famous SoundKreations Maze Pens. For your colleagues or students, they are fun for all ages 😉 Use them as rewards for student (or teacher) participation!

Can we film and share the Final Performance?

Our programs tend to create a buzz and you may find that an unprecedented number of parents are asking how they can attend the performance. The two main ways that we suggest are Livestream Sharing and Recorded Video Share.

Livestream Sharing
For the Livestream Sharing, you can set-up a webcam to stream your student’s performance within your Closed School Group in your Online Hub. Parents would be giving access to the site and can view their child performing while it’s happening or access the recording of the performance at a later time.

Pre-Recorded Video Share
What might prove simpler and more effective, is to film each student group during their performance and then upload those videos to your Online Hub where Parents can log-in and view.

If you would like to pursue either of these options, please let us know so that we can support you!

Can we access the Workshop Material after our Access period?

Absolutely! Please contact us for more information.

Will you be adding more content to the resource library?

The world of SK InterACTIVE is a living ecosystem! Content is being added, updated, and improved all the time by a dedicated team of artists and educators. Although the core content of your Workshops will not change, you may notice improvements and new fun functionalities pop up as you progress. So please, if you feel that any element of your Experience could be improved, let us know!

Do you offer in-person workshops?

Yes! We’ve spent over 12 years leading in-person workshops. Please visit our In-Person Workshop Site: https://www.soundkreations.com

Do you offer a Live-Stream option?

Yes! Please contact us for more information.

Which cords should I use to connect my computer to the screen and speakers?

It is difficult to be specific without knowing which components you are connection. If you contact us, we would be happy to assist you in a successful set-up!

Can I set-up a live-stream check-in with one of your instructors?

Our team of SK Instructors would love to connect with your students in a Livestream Check-In session. Sessions are 15 minutes in length and can be scheduled to run as a “Kick-Off Connection” (to launch excitement), “Mid-Point Check-In” (to motivate and assess progress), or a “Closing Connection” to (honor the student’s accomplishment). Please contact us for more info.

Can we spend more time with our combo?

Yes. Within each workshop there is a tab marked “Materials”. Click on this tab and you can scroll down to find two videos of the FULL Combo: “The Break-Down” and “With Music”. These videos can be used to compliment the main Workshop content and integrated as you see fit. Although these are not interactive videos, they do allow you to choose the play-back speed! Just click on the gear icon and choose a pace that works for you!